Sushiya by Urbanpiper

Sushiya Since 2007 by Urbanpiper

<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">About Us</h1>
<p>Sushiya was born in 2003, when Varun decided it was time to start his first venture (he was 18 at the time). We were not an overnight success; Lot of hard-work, support from friends &amp; family and people like you kept us afloat.&nbsp;</p>
<p>What started out as a small delivery service based out of home-kitchen, became one of the country&rsquo;s first gourmet food delivery in 2006 (not one company delivered across Delhi/NCR from a single kitchen at the time). We now have 10 kitchens across the country (Mumbai &amp; Delhi) and aim to have 50 outlets Pan-India by March 2018.</p>
<p>Our goals are simple; To provide:</p>
<ol>
<li><strong>Good Quality Food</strong></li>
<li><strong>Great Service</strong></li>
<li><strong>Value for Money</strong></li>
</ol>
<p>Like all good things, Sushiya has been blessed with great people (more like a great family) that allows us to achieve our goals every day.</p>
<p>We feel that every meal together with family and friends is to be savoured with joy and fun. We sincerely hope you have an enjoyable and healthy experience with us.<br /><br /><img src="https://cdn.shopify.com/s/files/1/0158/2210/files/s1_480x480.png?v=1610960038" alt="" />&nbsp; &nbsp;&nbsp;&nbsp;<img src="https://cdn.shopify.com/s/files/1/0158/2210/files/s2_480x480.png?v=1610960049" alt="" />&nbsp;<br /><br /><img src="https://cdn.shopify.com/s/files/1/0158/2210/files/s3_480x480.png?v=1610960058" alt="" />&nbsp;<br /><br /><img src="https://cdn.shopify.com/s/files/1/0158/2210/files/s4_480x480.png?v=1610960064" alt="" /></p>

About Us

<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">Contact Us</h1>
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<div>Please get in touch!</div>
<div>We're always on a lookout to make you have a better experience.</div>
<div>For any feedback or suggestion please call or mail us.</div>
<div>Tel: (Delivery inquire) +91 9312 444 086 (Catering inquire) +91 99993 71101</div>
<div>Email: order@sushiya.in</div>
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<div><br />Copyright@<strong>2022</strong><br /><strong>TOMATO PRIVATE LIMITED</strong></div>
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Contact Us

<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">Return/Refund Policy</h1>
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<p>Return/Refund Policy</p>
<p>We Give 100% refund if reported at the time of receiving the order.</p>
<p>With our easy return policy, you can return the sushi at your doorstep and ask for a refund if the sushi has one more more of the following issues</p>
<ol>
<li>If the quality &amp; hygiene of the food is poor.</li>
<li>If the delivery took beyond 2 hours after placing the order exception being unfit conditions.</li>
</ol>
<p>If the delivery qualifies for the above conditions, then we&rsquo;ll refund the full amount that you paid for the products.</p>
<p>With our easy return policy, you can request for a replacement or refund if the quality &amp; hygiene of the food is poor.</p>
<p>&nbsp;Did you know - We follow a strict quality check, packing and dispatch process -</p>
<p>- &nbsp;All our products on the site are fresh and handpicked.</p>
<p>- &nbsp;Before delivery, all products get checked for quality.</p>
<p>- &nbsp;We try our best effort to deliver your checked fresh products with quality standard maintained.</p>
<p>- &nbsp;We dispatch all the products in appropriate layers of packing. This is to ensure that the product reaches you safely.</p>
<p>If you are not pleased with the received items, on delivery of the products, please follow the steps below to return and get the refund &ndash;</p>
<p>Email / call us on the same day of delivery and inform us that you want to return the products.</p>
<p>Email us on&nbsp;<a href="mailto:order@sushiya.in">order@sushiya.in</a></p>
<p>&nbsp;OR</p>
<p>Call &nbsp;9312444086</p>
<p>Refund / Exchange details-</p>
<p>We process the Refunds in 3-4 working days. Refunds are done through Cheque, NEFT or back to credit card / net banking accounts used at the time of placing order.</p>
<p>We request customers to email us the name in which we should issue the Cheque. If in case of bank transfer (NEFT), we request customers to send us the following bank details - Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code. &nbsp;You can email us all these details on&nbsp;<a href="mailto:order@sushiya.in">order@sushiya.in</a></p>
<p>Please note: Our delivery staff will come and collect the order that needs to be returned.</p>
<p>Additional Information</p>
<ul>
<li>All food products should be consumed immediately after receiving.</li>
</ul>
<ul>
<li>Photos displayed are of products only. Slight variation is possible due to photo resolution quality.&nbsp;</li>
<li>If in case you have any queries or doubts, please call or email us. This will help us serve you better.</li>
</ul>
</div>

Return/Refund Policy

<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">Shipping Policy</h1>
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<div><strong><span data-custom-class="title">SHIPPING &amp; DELIVERY POLICY</span></strong></div>
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<div><strong><span data-custom-class="subtitle">Last updated&nbsp;March 29, 2023</span></strong></div>
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<div><span data-custom-class="body_text">Please carefully review our Shipping &amp; Delivery Policy when purchasing our products. This policy will apply to any order you place with us.</span></div>
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<div><span data-custom-class="heading_1"><strong>WHAT ARE MY SHIPPING &amp; DELIVERY OPTIONS?</strong></span></div>
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<div><strong><span data-custom-class="heading_2">In-Store Pickup</span></strong></div>
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<div><span data-custom-class="body_text">In-store</span>&nbsp;<span data-custom-class="body_text">pickup is available for&nbsp;All purchases.&nbsp;</span><span data-custom-class="body_text">Pickups are available&nbsp;</span><span data-custom-class="body_text">11 AM - 11PM</span>.</div>
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<div><strong><span data-custom-class="heading_2">Shipping Fees</span></strong></div>
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<div><span data-custom-class="body_text">We&nbsp;offer&nbsp;shipping at the following rates:</span></div>
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<td><span data-custom-class="body_text"><strong>Standard</strong></span><br /><span data-custom-class="body_text"><strong>1-2 Hours</strong></span></td>
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<td><span data-custom-class="body_text">&nbsp;1000</span></td>
<td><span data-custom-class="body_text">50</span></td>
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<div><span data-custom-class="body_text">All times and dates given for delivery of the products are given in good faith but are estimates only.</span></div>
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<div><span data-custom-class="heading_1"><strong>DO YOU DELIVER INTERNATIONALLY?</strong></span></div>
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<div><span data-custom-class="body_text">We do not offer international shipping.</span></div>
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<div><span data-custom-class="heading_1"><strong>WHAT HAPPENS IF MY ORDER IS DELAYED?</strong></span></div>
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<div><span data-custom-class="body_text">If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.</span></div>
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<div><span data-custom-class="heading_1"><strong>QUESTIONS ABOUT RETURNS?</strong></span></div>
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<div><span data-custom-class="body_text">If you have questions about returns, please review our Return Policy:&nbsp;<a href="https://www.sushiya.in/pages/privacy-policy" target="_blank" rel="noopener" data-custom-class="link">https://www.sushiya.in/pages/privacy-policy</a>.</span></div>
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<div><span data-custom-class="heading_1"><strong>HOW CAN YOU CONTACT US ABOUT THIS POLICY?</strong></span></div>
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<div><span data-custom-class="body_text">If you have any further questions or comments, you may contact us by:</span></div>
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<li><span data-custom-class="body_text">Phone:&nbsp;9312444086</span></li>
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<li><span data-custom-class="body_text">Email:&nbsp;Hello@sushiya.in</span></li>
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<div>This shipping policy was created using Termly's&nbsp;<a href="https://termly.io/products/shipping-policy-generator/">Shipping Policy Generator</a>.</div>
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Shipping Policy

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<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">Privacy Policy</h1>
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<p>PRIVACY STATEMENT</p>
<p>----</p>
<p>SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?</p>
<p>When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.<br />When you browse our store, we also automatically receive your computer&rsquo;s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.<br />Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.</p>
<p>SECTION 2 - CONSENT</p>
<p>How do you get my consent?<br />When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.<br />If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.</p>
<p>How do I withdraw my consent?<br />If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@sushiya.in or mailing us at:<br />SUSHIYA - ORDER SUSHI ONLINE<br />1st Floor, Select Citywalk, New Delhi Delhi IN 110017</p>
<p>SECTION 3 - DISCLOSURE</p>
<p>We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.</p>
<p>SECTION 4 - SHOPIFY</p>
<p>Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.<br />Your data is stored through Shopify&rsquo;s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.</p>
<p>Payment:<br />If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.<br />All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.<br />PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.<br />For more insight, you may also want to read Shopify&rsquo;s Terms of Service here or Privacy Statement here.</p>
<p>SECTION 5 - THIRD-PARTY SERVICES</p>
<p>In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.<br />However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.<br />For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.<br />In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.<br />As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.<br />Once you leave our store&rsquo;s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website&rsquo;s Terms of Service.</p>
<p>Links<br />When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.<br />Google Analytics:<br />Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at</p>
<p>SECTION 6 - SECURITY</p>
<p>To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.<br />If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.</p>
<p>SECTION 7 - COOKIES</p>
<p>Here is a list of cookies that we use. We&rsquo;ve listed them here so that you can choose if you want to opt out of cookies or not.<br />_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).<br />_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider&rsquo;s internal stats tracker to record the number of visits<br />_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.<br />cart, a unique token, persistent for 2 weeks, Stores information about the contents of your cart.<br />_secure_session_id, unique token, sessional<br />storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.<br />PREF, persistent for a very short period, is Set by Google and tracks who visits the store and from where<br />SECTION 8 - AGE OF CONSENT</p>
<p>By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.</p>
<p>SECTION 9 - CHANGES TO THIS PRIVACY POLICY</p>
<p>We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.<br />If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.</p>
<p>QUESTIONS AND CONTACT INFORMATION</p>
<p>If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@sushiya.in or by mail at<br />SUSHIYA - ORDER SUSHI ONLINE<br />Mr. Varun Modgill<br />LGF, 23 Navjeevan Vihar, New Delhi 110017</p>
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Privacy Policy

<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">Terms &amp; Conditions</h1>
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<p>All sushi sets<strong>&nbsp;</strong>are accompanied by wasabi, ginger, soya sauce &amp; chopsticks.&nbsp;</p>
<p><strong>Minimum Order - Rs.500*<br /></strong></p>
<p><strong>*Depending upon your delivery area.</strong></p>
<p><strong>Timings are from 10:30am - 11:00pm.<br /></strong></p>
<p><strong>All prices are EXCLUSIVE of taxes.</strong></p>
<p><strong>Delivery Timings</strong></p>
<p>Orders of 4 or more main-course/ sushi boxes qualify as bulk orders, and may take longer than regular service time. Our delivery timing is applicable at the first barrier point. There may be delay in delivery when store operating conditions are not suitable, this will be announced at the time of taking the order by the attending Sushiya staff. Sushiya reserves the right to change the delivery terms and conditions with prior notification to the customer. Our delivery timings may differ on New Year's eve, Christmas, Holi, Diwali and Dusshera. The delivery timings will be updated on the website if there are any changes.&nbsp;</p>
<p><strong>Terms and Conditions for all coupons including printed, mobile and email coupons</strong></p>
<ol>
<li>Coupons cannot be clubbed with any other ongoing offers/scheme</li>
<li>Only one coupon is valid per order</li>
<li>Coupons cannot be exchanged, refunded, replaced or redeemed for cash.</li>
</ol>
<p><strong>&nbsp;</strong></p>
<p><strong>ONLINE TERMS &amp; CONDITIONS</strong></p>
<p>The Terms and Conditions contained herein along form an Agreement regulating our relationship with regard to the use of &ldquo;Sushiya Online&rdquo; by you.</p>
<p>Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. SUSHIYA ONLINE may add&nbsp; or change or update these Terms of Use, from time to time entirely at its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of a Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.</p>
<p>Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.</p>
<p>&nbsp;</p>
Definitions:
<p>"Agreement" means the Terms and Conditions (T&amp;C) contained herein under the SUSHIYA ONLINE brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.</p>
<p>&ldquo;Site&rdquo; means the &ldquo;Sushiya Online&rdquo; owned and operated by Zovamo Ventures Private Limited, which provides a venue to the consumers of Sushiya Online to buy the products listed / displayed at Sushiya Online website.</p>
<p>Affiliate" being a corporate entity, means any entity, which controls, is controlled by, or is under the common control of the Company and being an individual, means any entity, which is controlled by the Company.</p>
<p>&ldquo;User/You&rdquo; means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale by Sushiya Online by placing its order on this Site.</p>
<p>&ldquo;Product's&rdquo; connotes the goods, services promoted / displayed on the Site and offered for any use / sale.</p>
<p>&nbsp;Online Purchases</p>
<p>This Website is only a venue where Users may meet and interact with us for their sale and purchase transactions. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to products and services, etc., over which the we have complete control and the same may be subject to change.</p>
<p>The agreement between you and Sushiya Online is subject to the following terms and conditions :-</p>
<div>1.<span class="Apple-tab-span">&nbsp;</span>The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.</div>
<div>2.<span class="Apple-tab-span">&nbsp;</span>These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of Sushiya Online you agree to be bound by the Terms and Conditions.</div>
<div>3.<span class="Apple-tab-span">&nbsp;</span>All prices, unless indicated otherwise are in Indian Rupees</div>
<div>4.<span class="Apple-tab-span">&nbsp;</span>By indicating User&rsquo;s acceptance to purchase any product or service offered on the site, user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.</div>
<div>5.<span class="Apple-tab-span">&nbsp;</span>Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.</div>
<div>6.<span class="Apple-tab-span">&nbsp;</span>In a credit card transaction, you must use your own credit card. Sushiya Online will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.</div>
<div>7.<span class="Apple-tab-span">&nbsp;</span>In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.</div>
<div>8.<span class="Apple-tab-span">&nbsp;</span>Payment gateway takes 24-48 hrs. to confirm the payment to check for fraudulent transactions. Order is processed immediately after it is placed online. Usually all orders are processed and sent within 20 minutes from the time of order confirmation. However, certain categories of products have different lead-times for delivery due to the nature of the product. Do check the delivery timelines for each product while ordering. SUSHIYA ONLINE shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of God or any cause that is beyond the control of SUSHIYA ONLINE.</div>
<div>9.<span class="Apple-tab-span">&nbsp;</span>Our products are made fresh using fresh ingredients after the order is placed. If it is produced by any other Manufacturer, it shall be subject to terms and conditions for warranty, service and maintenance of the Manufacturer, and Company does not accept any responsibility for the same. The Company also does not accept any responsibility for the usage of the Products by the User.</div>
<div>10.<span class="Apple-tab-span">&nbsp;</span>The User agrees to use the services provided by Sushiya Online, its affiliates, consultants and contracted companies, for lawful purposes only. Company may assign any or all of its rights under these Terms to its Affiliates without consent of the User.</div>
<div>11.<span class="Apple-tab-span">&nbsp;</span>Any attempt by a User to deliberately damage the Site or undermine the legitimate operation of the Site is in violation of Criminal and Civil Laws and should such an attempt be made, Company reserves the right to seek damages/injunction from any such User to the fullest extent permitted by law.</div>
<div>12.<span class="Apple-tab-span">&nbsp;</span>The User agrees to provide authentic and true information. Sushiya Online reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), Sushiya Online has the right in its sole discretion to reject the registration and debar the User from using the Services available at this website, and / or other affiliated websites without prior intimation whatsoever.</div>
<div>13.<span class="Apple-tab-span">&nbsp;</span>Partial delivery of product needs to be reported at the time of receiving the order.</div>
<div>14.<span class="Apple-tab-span">&nbsp;</span>In the event of non-delivery of the products to the customers, Sushiya Online &rsquo;s liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product.</div>
<div>15.<span class="Apple-tab-span">&nbsp;</span>Sushiya Online&rsquo;s liability to any claims will only be up to and limited to the cost of the product units in question</div>
<div>16.<span class="Apple-tab-span">&nbsp;</span>Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account or will be paid through cheque.</div>
<div>17.<span class="Apple-tab-span">&nbsp;</span>In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.</div>
<div>18.<span class="Apple-tab-span">&nbsp;</span>This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Sushiya Online and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply.</div>
<div>19.<span class="Apple-tab-span">&nbsp;</span>SUSHIYA ONLINE expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of SUSHIYA ONLINE or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to SUSHIYA ONLINE. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Sushiya Online. You may not modify, distribute or re-post anything on this website for any purpose.</div>
<div>20.<span class="Apple-tab-span">&nbsp;</span>The Sushiya Online names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Sushiya Online. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.</div>
<div>21.<span class="Apple-tab-span">&nbsp;</span>All merchandise, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other merchandise that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable merchandise displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of SUSHIYA ONLINE and its technology partners and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by SUSHIYA ONLINE.</div>
<div>22.<span class="Apple-tab-span">&nbsp;</span>You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, SUSHIYA ONLINE shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.</div>
<div>23.<span class="Apple-tab-span">&nbsp;</span>You agree to defend, indemnify and hold harmless SUSHIYA ONLINE, its employees, founders, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to sushiyaonline.in but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.</div>
<div>24.<span class="Apple-tab-span">&nbsp;</span>This User Agreement is effective unless and until terminated by either you or SUSHIYA ONLINE. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. SUSHIYA ONLINE may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to SUSHIYA ONLINE. Upon any termination of the User Agreement by either you or SUSHIYA ONLINE, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise.</div>
<div>25.<span class="Apple-tab-span">&nbsp;</span>All the information regarding the products listed is taken from the company&rsquo;s website &amp; company&rsquo;s catalogue. Some specifications are subject to change without prior notice.</div>
<div>26.<span class="Apple-tab-span">&nbsp;</span>Cash On Delivery (COD):</div>
<div>SUSHIYA ONLINE Cash On Delivery service enables buyers to pay for their goods worth up to Rs.20,000 on receiving the consignment. For orders more than Rs.20, 000, the buyers need to make an upfront payment of 50% and the remaining amount, on receiving the goods.</div>
<div>In case of cancellations after the goods are delivered, SUSHIYA ONLINE will accept the consignment only if it is not opened or tampered with and would refund the token amount (if paid). SUSHIYA ONLINE will not be liable to take back the goods if the package is unwrapped or meddled with.</div>
<div>If by due diligence, we find that a user is misusing the COD service, we might disable the users id or charge a processing fee.</div>
<div>The user agrees to receive unlimited messages with regards to their transaction from Sushiya Online. This clause shall survive till the expiry or termination of this User Agreement.</div>
<div>27.&nbsp;SUSHIYA ONLINE may not be able to offer the Cash on Delivery (COD) payment service for a few products and for few locations.</div>
</div>

Terms & Conditions

<h1 class="main-page-title page-title h0 scroll-trigger animate--fade-in">FAQ's</h1>
<div class="rte scroll-trigger animate--slide-in">
<p><strong>What areas does Sushiya Online deliver?</strong><br />Sushiya Online delivers all over Delhi/NCR/Mumbai/Jaipur<br /><br /><strong>When is Sushiya Online open?<br /></strong>Sushiya Online is open from 10:30 am -11:00 pm every day.</p>
<div><strong>Where is Sushiya Online located?</strong><br />Sushiya Online is located at -<br />Select Citywalk Mall, Saket<br />Malviya Nagar<br />Laxmi Nagar<br />Sikanderpur, Gurugram</div>
<div>NIT, Faridabad</div>
<div>Sect 4 Noida</div>
<div>Lower Parel, Mumbai</div>
<div>BKC, Mumbai</div>
<p><br /><br /><strong>Can I order by phone?</strong><br />Yes, you can order by phone. We would prefer if you used our website since it is faster and more efficient.<br />&nbsp;<br /><strong>How do I place an order on Sushiya Online?</strong><br />You can place a phone order by calling +91-9312444086 or place the order online at&nbsp;<a href="http://www.sushiya.in/">www.sushiya.in</a></p>
<p><strong>Can I make advance orders?</strong><br />Yes, you can place your orders up to 7 days in advance. Simply mention the time and date in the comments box upon checkout.<br /><strong>&nbsp;</strong><br /><strong>How much does delivery cost?</strong><br />We charge Rs 50 for delivery in South &amp; East Delhi,&nbsp; Rs 100 for Central Delhi, Rs 150 for&nbsp; North Delhi &amp; Rs 200 for West Delhi and&nbsp; Rs 50 - Rs 100 in Gurugram with a minimum order of Rs 500.</p>
<p><br /><strong>How do I pay for my order?</strong><br />Payments can be made online by Visa, Debit Card, Paytm or COD.&nbsp;<br />We do not accept personal checks.</p>
<p><strong>Will the delivery person&nbsp;have change?&nbsp;</strong><br />The delivery person will not have change over Rs 500. We would appreciate if the appropriate amount is paid to him for COD's.<br /><br /><strong>How do I cancel my order?</strong><br />Cancellations can be made by calling&nbsp;+91-9312444086.&nbsp; Please note, any cancellations&nbsp;<strong>25 minutes</strong>&nbsp;after an order has been placed cannot be processed.&nbsp;</p>
<strong>My order hasn&rsquo;t arrived yet. When will I get my order?</strong><br />Due to the high numbers of orders we get, we cannot always guarantee a precise time of delivery. Our delivery person sometimes may reach you early or late than the estimated time given depending on your location, traffic and how busy a day it is. If you're concerned for any reason about your order, however, we would urge you to contact<br />+91-&nbsp;9312444086&nbsp;with your Order ID Number and let one of our friendly staff members help you with the delivery status.<br /><br /><strong>My order wasn't correct. What can you do to help?</strong><br />Though rare, mistakes can sometimes happen; items can be left out of orders by mistake, or the wrong item may end up with you due to human error. We are always apologetic if this happens.<br />As we aim to offer one-hundred percent customer satisfaction &amp; make things right<br />please simply get in touch with us either via a phone call +91-9312444086, or via our customer service team at&nbsp;<a href="mailto:order@sushiya.in">order@sushiya.in</a>&nbsp;and we'll do whatever we can to make sure that you are absolutely satisfied!<br /><strong>&nbsp;</strong><br /><strong>I had a bad experience with you. How can I register a concern?</strong><br />We understand that sometimes bad experiences may happen, and we're always very sorry to see that our customers may not have enjoyed their experience with our services as much as we'd hope. In these rare cases, please get in touch with our customer service team at admin@tomato-os.com&nbsp;and let us know about the concerns so that we might be able to offer some clarity to the situation, and possibly even compensation for their possible disappointment and we will do whatever we can to make sure we remain your number-one choice for fresh, affordable sushi.</div>

FAQ's

<p>This is the initial content of the page.</p>